Published: November 25, 2025
If you’re looking to streamline your client appointments and course scheduling, Trafft offers a powerful, feature-rich platform designed to meet those needs. Understanding this tool is important because it can save you time and reduce the back-and-forth involved in booking workflows, while giving you extensive customization options.
By choosing Trafft, you benefit from a premium scheduling experience that can adapt to complex requirements and help you manage your business more efficiently.
Feature |
Verdict |
|---|---|
Ease of Use |
⭐️⭐️⭐️ – Powerful but with a steep learning curve that requires patience |
Customization |
⭐️⭐️⭐️⭐️⭐️ 🎨 – Exceptional flexibility to create booking flows, packages, and notifications |
Client Portal |
⭐️⭐️⭐️⭐️ ⏱️ – Great client control that reduces administrative workload |
Support |
⭐️⭐️⭐️⭐️ 💸 – Responsive but some users report mixed experiences |
Pricing |
⭐️⭐️⭐️ 💸 – $79 upfront cost with some expensive SMS fees to consider |
Trafft is a powerful scheduling and course-building tool that aims to cover all your booking needs. If you juggle a small business or run an agency, it helps you keep appointments and client management organized without constantly hopping between apps. It’s packed with features that let you customize booking flows, notifications, and packages to fit your exact style.
While it might take a little time to get the hang of, especially with all the options available, once set up, it really shines by giving your clients control and simplifying your day-to-day scheduling tasks. Whether it’s daily bookings or special courses, Trafft’s flexibility makes it a solid option to consider if you want a feature-rich platform that grows with you.
Users appreciate its flexibility and powerful customization options, especially for managing complex booking scenarios. While some mention the learning curve and setup complexity, many find the client experience and notification features worth the initial effort.
🗣️ TeamGenius
Trafft is probably the most complete and feature rich booking platform I have tried. The level of customization is incredible, letting you create almost any booking flow you can imagine. Clients love the control they get, which cuts down on support needs. The notification customization is also excellent. That said, the setup is not for the faint of heart — there’s a steep learning curve with many screens and manual stitching of workflows. An AI setup helper would really smooth things out. Also, watch the SMS costs, which can add up fast without Twilio integration. But overall, it’s a premium tool with huge potential and very responsive support.
🗣️ Guillaume_Bouquet
I use Trafft for scheduling in my psychotherapy practice and for managing interns. It’s flexible and suits my needs nearly perfectly. After trying several other options, this one stuck because it’s both powerful and adaptable. There’s room for improvement in billing, but the team is open to feedback. Definitely worth it if you want a tailored scheduling system without constant hassles.
Pros |
Cons |
|---|---|
✅ Extensive customization and features |
❌ Steep learning curve with setup complexity |
✅ Client-friendly booking portal |
❌ SMS costs can get expensive without integrations |
✅ Strong notification and alert systems |
❌ No current Twilio support for SMS |
✅ Responsive and helpful support team |
❌ Multiple screens and manual steps during setup |
Switching to Trafft can save you money compared to other expensive monthly booking platforms. Its flexibility reduces the need for multiple tools, lowering overhead. However, keep an eye on SMS costs, which might add up if you rely heavily on text notifications.
While the initial setup can take some time, once you’ve built your workflows, it streamlines client management and reduces your support load. The client portal adds value by empowering bookings without you lifting a finger, which pays off quickly in saved time and fewer hassles.
Aspect |
Ease Level |
Notes |
|---|---|---|
Setup |
Challenging |
Many steps and screens; steep learning curve to configure booking workflows fully. |
Daily Use |
Smooth |
Once set up, client bookings and management run without much intervention needed. |
Customization |
Advanced |
Offers high flexibility but requires patience and some know-how for deep customization. |
Support |
Good |
Support is responsive and helpful, ready to assist with complex questions. |
Trafft handles bookings and scheduling tasks quickly once configured, though initial setup might slow you down because of the many options and screens you need to manage.
Software |
Integration Quality |
|---|---|
Google Calendar |
Reliable syncing for appointments |
Zapier |
Fair; enables automation with many apps |
Payment Gateways |
Good support for major processors |
Twilio |
Not supported natively; SMS costs higher without it |
Current Price: $79
Rating: 4.65 (total: 214+)
Buy NowTrafft is a feature-rich and highly customizable booking and course builder platform, which means it comes with a bit of a learning curve. If you're new to booking tools or expect something very straightforward, you might find setup and navigation a little complicated at first.
There are many options and screens to manage, which requires some patience and experimentation. However, once you get the hang of it, the flexibility you gain is well worth the effort.
If you want to speed things up, start with simple workflows and gradually add features. The team is actively working on improving the onboarding experience, so it should get easier over time.
Trafft's base pricing is $79, which gets you access to a powerful set of scheduling and course-building features. However, one thing to keep in mind is the cost of SMS notifications. Each text message costs around $1 or more, depending on length or character encoding, which can add up quickly if you send many reminders or confirmations.
There's currently no option to connect your own Twilio account to reduce these costs, but the support team is available to help clarify any charges you see. If you rely heavily on SMS messaging, you might want to factor these additional fees into your budget.
Absolutely. One of Trafft's biggest strengths is its incredible flexibility.
You can create customized booking flows, sell packages or add-ons, and provide clients with their own booking portals for full control over appointments. This is especially useful if you work with recurring sessions or long-term clients.
Notifications are also very configurable so both you and your clients get alerts tailored to your preferences. Just remember that because of this flexibility, setting everything up might require some trial and error, but once configured, it greatly reduces administrative back and forth and enhances the customer experience.
To sum up, Trafft stands out as a comprehensive and highly customizable scheduling platform that can greatly benefit your business with its advanced workflow options and client booking portal. While the initial setup requires effort and some technical know-how, the payoff is a robust tool tailored to your unique needs. Keep in mind the pricing and SMS costs depending on your usage, but with a responsive support team and continuous improvements, Trafft is a strong contender if you want a premium solution that grows with you.
